Shipping

All orders are processed by Rains Headquarter in Denmark within 24 business hours.

We ship to the countries / regions listed below.

Shipping Options

EU Austria Belgium Bulgaria Croatia Cyprus Czech Republic Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Portugal Romania Slovakia Slovenia Spain (excluding Canary Islands, Ceuta and Melilla)	Droppoint Delivery: €5.95 / Free for orders from €99 Home Delivery: €9.95 Express Delivery: €14.95 Availability of delivery options varies by country and is shown at checkout.
Rest of the world Hong Kong Iceland Japan Jersey Macao New Zealand Singapore South Korea Taiwan Thailand United Arab Emirates	Express Home Delivery (2-7 business days): €24.95 Import duties may apply on arrival.

Uncollected parcels

If you are not able to pick up your delivery as agreed, we charge the original shipping fee. The fee will be deducted from your refund.

Lost shipments

If you have not received your order within 14 business days after receiving the shipping information, please contact Rains as soon as possible.

Returns

We offer the opportunity to return our products ordered from rains.com. You have 30 days from the day of receipt to return any unused items and receive a refund. Learn more →